This Privacy Policy sets out the terms of collection, use, and disclosure of information (including personal information) that may be collected by Splice Resources (Rapidsms or www.rapidsms.co.in or Us/We) from you at any time that you interact with Rapidsms (Information), including when you visit this website (Site), when you purchase or use any of the services available on the Site (Services), or when you call our sales or support officers / associates.

Important

In accordance to the Information Technology Act, 2000 (Government of India) and the common law of contract, these Terms and Conditions are valid, binding and enforceable for all persons that access the RAPIDSMS website, the web pages or any part thereof. Hence, if you do not agree to be bound over by these Terms and Conditions then you may not use the RAPIDSMS website. The reasonable use of the RAPIDSMS website shall automatically bind the user to this agreement.

RAPIDSMS provides access to its services. This is realized through an account that allows The users to send short messages (SMS). To open an account for the usage of service, it is essential that the User must complete the registration process by providing all current, complete and accurate information as will be prompted by the Registration Form. Entering inaccurate details will result in suspension. The User is to be entirely responsible for maintaining the confidentiality regarding his password and account information. In addition, the User will be entirely responsible for any and all activities that will occur under its account. RAPIDSMS will not be held liable and respond to any third party claims and or actions taken with respect to services offered.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

INFORMATION (“Personal Data”)

We may collect your personal data including but not limited to your email id, demographic information including address, country, postcode, first name/last name, job title, mobile number, social media profile, preferences and interests. We may also capture additional Personal data in the form of various usage and user metrics when you use on our website including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behaviour and usage information, feature use metrics and statistics, usage history, MAC Address, mobile unique device ID and other similar information. While some of this data is captured directly from you, for example, by way of web forms and web log servers, others can be captured indirectly from third parties, for example, tracing organization details, preferences and interests on the basis of IP address and browsing history respectively.

Data Collection

We may collect information through but not limited to Cookies, Weblogs, Surveys, Web forms, Newsletter sign-ups, Registration for an event/activity, Information request mechanism.

User of (Personal) Data

We generally use the data (but not limited) to establish and enhance our relationship with our customers, visitors, users, etc for the following purposes: Communication: We may use your information to administer and provide services you request or have expressed an interest in, to communicate with you by sending newsletters, updates and promotional materials, for seeking your opinion and feedback and personalize and/or tailor any communications that we may send you. Advertising: We may use your information to carry out advertising and market research based on behavioural metrics, geo-location data, demographic data and marketing preferences we capture. We may permit certain third party companies to help us tailor advertising based on use. Activity Tracking: We may use your information to track your activity on our digital platforms and personalize and improve your experience. This can be used to create an individual profile for you so that we can understand and respect your preferences or for profiling purposes to enable us to personalize and/or tailor any marketing communications that you may consent to receive from us. Optimization: We may use your information to operate, improve and maintain our site, to prevent fraud and abuse. Information Sharing: We may use and share your information with third parties with whom we have contractual relationship. For example, we may provide you with a link where you may share your content with another person.

Data Security

We have implemented appropriate physical, electronic, procedural and managerial procedures to safeguard your information against loss, unauthorized access, misuse or modification. We require any third parties processing your information to implement the same levels of protection with respect to your data. We strive to use commercially acceptable means for protecting your information.

Changes in Policy

The notice is effective 14th Sep, 2021. We reserve the right to update or change this notice at any time, and we will provide you with the updated Notice when we make any substantial updates at the earliest, either through email or by providing a prominent notice of change on the website. You should check the Notice periodically. Your continued use of the website after we post any modifications to the Notice on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Notice.

Contact for privacy

In case you have any questions, comments or concerns about this notice/policy you can contact privacy@rapidsms.co.in